Shipping policy

Last updated: August 18, 2026

Thank you for choosing Seraviae.

We are committed to providing reliable and efficient shipping services to our customers.

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times:

• France: 3–7 business days

• European Union: 5–10 business days

• International orders: 7–20 business days

Delivery times may vary depending on the destination, customs procedures, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on the delivery destination and order details.

Order Tracking

Once your order has been shipped, you will receive tracking information when available.

Customs and International Orders

For orders shipped outside France or the European Union, customers may be responsible for customs duties, taxes, or import fees required by their country.

Delayed Orders

If your order has not arrived within the estimated delivery period, please contact us and we will assist you in locating your shipment.

Contact Information

Seraviae
9 Rue du Baril
03200 Abrest, France
Phone: +33 713669447