Privacy policy

Last updated: August 18, 2026

Seraviae respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following information:

  • Name and contact details

  • Billing and shipping address

  • Payment information

  • Order history

  • Website usage information

  • Information provided when contacting customer support

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Send important order updates

  • Comply with legal obligations

Payment Information

Payment transactions are securely processed by third-party payment providers. Seraviae does not store complete payment card details.

Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and provide relevant services.

You may disable cookies through your browser settings.

Data Protection

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing activities

To exercise your rights, please contact us.

Contact Information

Seraviae
9 Rue du Baril
03200 Abrest, France
Phone: +33 713669447